The easiest way to find out if a payment has been made is to call the Child Support Hotline at 1-877-NJKIDS1 (1-877-655-4371) . This is a toll-free, 24-hour service that provides payment, tax refund offset and general child support information. It is updated every night. A P...
/Frequent-Questions/FAQs-Folder/Payments/How-can-I-find-out-if-a-payment-has-been-made
6/1/2012 12:38:17 PM
What is web chat? Do I need a Member ID and PIN to access web chat? What if I don't have a Member ID or PIN? Am I eligible for the live chat? How do I register for web chat? When is web chat available? Is my information kept confidential during the live chat? Engl...
/Web-Chat/Web-Chat-FAQs
8/8/2016 2:54:37 PM
You can stop direct deposit in the Case Information portal. You will receive payments via check until you are issued a NJ Debit Card. To stop direct deposit, click here . Cannot complete the request online? You will need to send a letter to the New Jersey Family Su...
/Services-Programs/Custodial-Parents/Direct-deposit/How-to-stop-direct-deposit
6/5/2012 7:16:28 PM
You can stop direct deposit in the Case Information portal. You will receive payments via check until you are issued a NJ Debit Card. To stop direct deposit, click here . Cannot complete the request online? You will need to send a letter to the New Jersey Family Su...
/Case-Information/Direct-Deposit/Direct-deposit/How-to-stop-direct-deposit
6/5/2012 7:16:28 PM
EPPICard has transitioned to a Way2Go Prepaid Debit Card for your child support payments. If you had activity on your EPPICard in the last 18 months*: You received a new Way2Go card on or around October 20, 2021. You must register the new card on www.GoProgram.co...
/Services-Programs/Custodial-Parents/Receiving-Child-Support/Prepaid-Debit-Card
10/21/2021 4:30:02 PM
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