NJ Child Support Mobile App Privacy Policy

 
The NJ Child Support Mobile App was developed and is maintained by Winning Strategies ITS ("WSITS") on behalf of the NJ Department of Human Services, Division of Family Development, Office of Child Support Services.
 
Privacy Notice:  What and how the NJ Child Support Mobile App collects information
We collect both personal and non-personal information for our legitimate interests, including, but not limited to performing data analysis, security, identifying usage trends, and auditing the use and functionality of the mobile app. In addition to any personal information or other information that you choose to provide to us, we may use a variety of technologies, now and developed in the future, that automatically collect certain usage information whenever you visit or interact with the app. This information may include device type, operating system, the page served, the time, the preceding page view, and other similar information. We may utilize this usage information for a variety of purposes, including to enhance or otherwise improve the app.  
 
For purposes of this Privacy Notice, "personal information" means any information that can be used to distinguish or trace an individual’s identity, either alone or when combined with other personal or identifying information that is linked to a specific individual. We may collect "personal information", i.e., information that identifies you or relates to you, such as your: 
 
  • Name
  • Postal address
  • Telephone number(s)
  • Email address(es)
  • Credit card information (when payment is initiated by the user)
  • Geolocation information
  • IP address
  • Domain name (e.g., “xcompany.com” if you use a private account or “yourschool.edu” if you are connecting through a university domain)
  • The type of device and operating system used to access the app
  • The pages you visit within the app 
 
Privacy Notice:  How the NJ Child Support Mobile App uses your information
We may use your non-personal information by itself, as part of aggregated information, or as anonymous information that does not personally identify you. This information will be shared with third-party payment processor vendors when a payment is initiated by the user. WSITS does not store credit card data; the data is passed to the payment processor.
 
If we combine anonymized or aggregated data with personal information, we will treat the combined information as if it were personal information which will be afforded the protections required by applicable law. 
 
We may use your personal information to communicate with you, including but not limited to, responding to your inquiries, fulfilling your requests or to send information to you. 
 
Privacy Notice:  How the NJ Child Support Mobile App protects your information 
We take all reasonable, industry standard steps and precautions to protect the information you provide to us on the app from unauthorized access, disclosure, alteration, or destruction; however, this cannot be absolutely guaranteed. For more information on how we secure and protect your information, please visit https://www.cyber.nj.gov/
 
Privacy Notice:  How to contact nj.gov
If, after reviewing this Privacy Notice, you have any questions, complaints or privacy concerns regarding nj.gov please send a letter to:
 
New Jersey Office of Information Technology
PO Box 212
Trenton, New Jersey 08625-0212